Warden Woods Community Centre

Rapid Social Infrastructure & Cloud Migration

Modernized a vital community organization's IT foundations, transitioning legacy on-premise systems to a secure, mobile-first Microsoft 365 environment.

Challenge

A community agency serving vulnerable populations was hindered by aging "closet-based" server hardware and unreliable on-premise email. They required a fast, practical modernization to support essential community services and provide the operational readiness needed to launch a new 45-bed shelter.

Technical Highlights

Cloud Transformation: Led the migration from legacy on-premise Exchange to Microsoft 365, eliminating hardware dependency and ensuring 99.9% communication uptime.
Mobile Workforce Enablement: Implemented secure remote access and phone system integration for Personal Support Workers (PSWs), allowing for real-time appointment scheduling and field reporting.
Mission-Critical Launch: Managed all IT procurement, infrastructure setup, and networking for the opening of a new 45-bed emergency shelter, ensuring connectivity for staff and residents from day one.
Application Integration: Specialized in the deployment and operational support of sector-specific client management software (CIMS), optimizing workflows for frontline community health workers.

Result

Transformed a fragile legacy environment into a modern, supportable ecosystem that empowered frontline workers and secured the technical future of a mission-critical community pillar.

Project Technology Stack

Cloud Ecosystem: Microsoft 365 (Exchange Online, SharePoint, Teams).
Virtualization: Hyper-V (for localized server consolidation).
Operations: CIMS (Client Information Management System), VoIP Integration.
Infrastructure: Ubiquiti/UniFi Networking, Secure VPN for remote PSW access.
Hardware: Dell PowerEdge Modernization, Mobile Device Management (MDM).